Warranty & Returns

If you have an item which is faulty please do not ship it anywhere until you have applied for and received a Warranty Return Authorisation number via our website.

To do this all you need to do is login to your account and then you can select "Start Warranty or Return" in your account.

If you have any difficulty in doing this please contact us for assistance.

Login here

Testimonials

ITSDirect is a service based online computer shop, shipping Australia Wide for over 8 years!

We sell and ship Computer Hardware, computer components and computer software to all states within Australia including:
Victoria (VIC), Queensland (QLD), New South Wales (NSW), Northern Territory (NT), South Australia (SA), Tasmania (TAS), Australian Capital Territory (ACT) Western Australia (WA) .
Major areas covered include: Adelaide, Albany, Alice Springs, Armidale, Brisbane, Bunbury, Carnarvon, Bundaberg, Byron Bay, Cairns, Canberra, Carnarvon, Geelong, Hobart, Katherine, Launceston, Lismore, Mackay, Melbourne, Coffs Harbour, Cooktown, Sydney, Townsville, Wollongong, Tweed Head, Darwin, Geraldton, Moree, Newcastle, Noosa, Central Coast, Mid North Coast, Dubbo, Shepparton, Gladstone, Gold Coast, Penrith, Perth, Port Hedland, Portland, Port Lincoln, Port Macquarie, Rockhampton, Sunshine Coast, Toowoomba, Wagga Wagga, Tamworth.
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online computer store