Payment Information
Payment terms for all online transactions are payment before delivery.
The following payment methods are accepted:
Direct Deposit
Direct deposit is available for all orders. Our bank details are:
| Account Name |
Online Direct Group Pty Ltd |
| BSB Number |
114-879 |
| Account Number |
458949453 |
| Bank |
St George Bank |
Payments can be made over the counter at a St George Bank branch, or via transferral means using your online or telephone banking. When making orders by direct deposit our system will generate an order number for you. Please ensure this order number is used as the description on the payment so it is easily identified. Items will not be despatched until payment is confirmed.
Credit Card
Visa and Master Card are accepted for your convenience. All credit card payments are made via 128-bit encryption over a SSL connection. All credit card transactions are subject to a 1.5% processing fee. We DO NOT store credit card details. Your credit card charge will appear as being from "ITSDIRECT COM AU COLLINGWOOD P AU".
For certain Credit Card transactions (based on our fraud risk assessment policies), we may undertake additional steps to protect against fraudulent transactions. This may include, but is not limited to:
- Calling the customer and/or the owner of the credit card
- Verifying any order details
- Validating the billing address specified against the billing address provided by the card issuer
- Requesting a copy of the credit card and ID (for identity/card verification)
- We may also make a small refund to the card and ask you to confirm the amount
Other Payment Methods
Cheque, money order and other payment methods may be accepted by prior arrangement only. Please note these methods take up to 5 working days for clearance and goods will not ship until this occurs.
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